Terms & Conditions – rakashivservices.in

Rakshiv Services (OPC) Private Limited

Welcome to Rakshiv Services (OPC) Private Limited. These Terms and Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions apply to all users of the website operated by Rakshiv Services (OPC) Private Limited, located at:

Portion 1-7-236/538
Office No A, Chandralok Complex
Paradise, Secunderabad – 500003

By using our website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

2. Use of Website

You agree to use the website only for lawful purposes.
You must not misuse the website by introducing viruses, malicious code, or attempting unauthorized access.
Any fraudulent activity may result in immediate termination of your account and legal action.

3. Account Registration

Users may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your account credentials.
All information provided must be accurate and up to date.
Rakshiv Services (OPC) Private Limited reserves the right to suspend or terminate accounts with false or misleading information.

4. Product Information

We strive to ensure that product descriptions, prices, and images are accurate.
Minor variations in packaging or appearance may occur.
Product availability is subject to change without prior notice.
We reserve the right to discontinue any product at any time.

5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors.
Payment must be made through approved payment methods available on the website.
Orders will be processed only after successful payment confirmation (except in Cash on Delivery, if applicable).

6. Order Acceptance and Cancellation

Once an order is placed, you will receive an order confirmation.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent transactions
- Incomplete payment
In case of cancellation by us, any paid amount will be refunded as per our refund policy.

7. Delivery Policy

Delivery timelines are estimates and may vary due to unforeseen circumstances.
Customers must provide accurate delivery details.
Rakshiv Services (OPC) Private Limited is not responsible for delays caused by incorrect address details or force majeure events (natural disasters, strikes, etc.).
Delivery charges, if applicable, will be displayed at checkout.

8. Return and Refund Policy

Returns are accepted only for damaged, defective, or incorrect items.
Customers must report such issues within the specified time after delivery.
Products must be unused and in original packaging for return eligibility.
Refunds will be processed after verification and may take several business days.
Certain items such as perishable goods may not be eligible for return.

9. Intellectual Property

All website content including text, images, logos, graphics, and design elements are the property of Rakshiv Services (OPC) Private Limited.
Unauthorized reproduction, distribution, or copying of any content is strictly prohibited.

10. Limitation of Liability

Rakshiv Services (OPC) Private Limited shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the specific order.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

12. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond our reasonable control, including natural disasters, government restrictions, transportation disruptions, or other unforeseen circumstances.

13. Changes to Terms

Rakshiv Services (OPC) Private Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Secunderabad, Telangana.