Privacy Policy – rakashivservices.in

Rakshiv Services (OPC) Private Limited

At Rakshiv Services (OPC) Private Limited, we value your privacy and are committed to protecting the personal information you share with us while using our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your information. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number
Delivery address and billing information
Payment details (processed securely by our payment partners)

b. Non-Personal Information

Browser type, device information, IP address
Website usage data, such as pages visited, time spent, and interactions

c. Optional Information

Feedback, reviews, or survey responses provided voluntarily

2. How We Use Your Information

The information collected is used for the following purposes:

To process orders, manage payments, and deliver products efficiently
To communicate order status, promotions, updates, and customer support messages
To improve our website and services based on usage patterns
To prevent fraud and ensure secure transactions
To comply with legal obligations

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. We may share information with trusted third parties in the following circumstances:

With payment processors to complete transactions securely
With logistics partners for delivery purposes
With legal authorities if required by law
With service providers who assist in website operations and customer support

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
Payment details are handled securely via encrypted channels and are not stored on our servers.
Despite all efforts, no system is completely secure; users are encouraged to protect their account credentials.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic.
Users can disable cookies in their browser settings, but some website features may not function properly without them.

6. User Rights

As a user, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal or contractual obligations)
Opt out of promotional communications

Requests can be made by contacting our customer support team.

7. Children’s Privacy

Our services are not intended for children under 18 years. We do not knowingly collect personal information from minors. If we discover that we have collected information from a child, we will promptly delete it.

8. Changes to This Privacy Policy

Rakshiv Services (OPC) Private Limited reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically.